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Mersey Virtual Learning Centre
 
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Business eCourses List

 

Course CodeCourse Title
100047BT001Marketing: Unleashing The Potential of Your Business
100374BT001Keyboard Skills (KAZ)
100419BT001Make Or Break 1 - Starting Your Business
100419BT002Make Or Break 2 - Growing Your Business
100558BT001Cash Accounting for the Small Rural Business
100594BT002Manage Own Stress
100594BT004Financial Environment
100594BT005Marketing
100594BT006Understanding Customers
100594BT009Time Management
100594BT011Implementing Change
100594BT012Health && Safety - Law && Practice
100594BT013Working to a Budget
100594BT014Motivation
100594BT016IT Applications
100594BT017Planning Change
100594BT018Using Information for Decisions
100594BT025Building the Team
100594BT026Leadership
100594BT027Communication Process
100594BT028Identifying Self Development Needs
100594BT029Planning Work
100594BT034Giving and Receiving Feedback
100594BT036Written Communications
100594BT037Supporting Individuals
100594BT038Cost-Benefit Analysis
100594BT040Resolving Conflict
100594BT041Performance Indicators
100594BT043Briefing Skills
100594BT044Producing Project Reports
100594BT046Coaching
100594BT047Analysing Information
100594BT048Maintaining Information Systems
100594BT050Effectiveness and Efficiency
100594BT051Preventing Accidents
100594BT053Security
100594BT074Training
100594BT082Minimising Stress
100594BT109Problem Solving Skills
100733BT001Steps To Success - Professional Customer Service
100733BT002Steps To Success - Professional Sales Skills
100755BT002Basic Food Hygiene
100864BT001Employment Law 2006
100881BT001Staying Afloat - A Guide To Cash Flow
103080BT002Freedom of Information Act
103080BT004Flexible Working
103080BT005Race Legislation
103080BT006Gender Legislation
103080BT007Disability Legislation
103080BT008Religious && Age Legislation
103080BT009Ex-Offenders Legislation
103080BT012Intro to Health && Safety at Work
103080BT016Avoiding Slips, Trips && Falls
103080BT017Managing && Handling Stress at Work
103080BT018Intro to Managing Health and Safety
103080BT029Dealing with Time-Wasting Situations
103080BT031Delegation
103080BT032Introduction to Meetings && Meeting Types
103080BT033Meeting Planning and Preparation
103080BT038Writing Job Descriptions && Person Specifications
103080BT039Attracting Candidates and Producing Job Advertisements
103080BT040Shortlisting Candidates && Interview Techniques
103080BT041Candidate References and Selection
103080BT042Overview of Appraisals && Performance
103080BT043Preparing for the Appraisal Discussion
103080BT044The Appraisal Discussion
103080BT045On-going Appraisal
103080BT046Introduction to Negotiation
103080BT050The Persuasion Process
103080BT051Presentations 1: Preparing for the Presentation
103080BT052Presentations 2 - The Presentation
103080BT053Questioning Skills - Why Are Questions Important?
103080BT054An Introduction To Listening
103082BT004Environmental Awareness
103082BT008Dangerous Substances
103082BT009CPR Essentials
103082BT010Electrical Safety
103083BT001Access XP
103083BT002Excel XP
103083BT003Outlook XP
103083BT004PowerPoint XP
103083BT005Word XP
103083BT006Access 2003
103083BT007Excel 2003
103083BT009Outlook 2003
103083BT010PowerPoint 2003
103083BT011Word 2003
103083BT012Access 2000
103083BT013Excel 2000
103083BT014FrontPage 2000
103083BT015Outlook 2000
103083BT016PowerPoint 2000
103083BT017Word 2000
103083BT021Project 2000
104057BT001Awards in Food Safety Assessment
104068BT001Age Awareness
104068BT002Absence Management
104080BT001ECDL Module 1 - Concepts of Information Technology (IT)
104080BT002ECDL Module 2 - Using your Computer
104080BT003ECDL Module 3 - Word Processing
104080BT004ECDL Module 4 - Spreadsheets
104080BT005ECDL Module 5 - Databases
104080BT006ECDL Module 6 - Presentations
104080BT007ECDL Module 7 - Electronic Communication
104080BT008ECDL Skills Suite (bundle of 7 individual modules )
104081BT001Work and Families Act
104087BT001Computer Safety
104087BT002Fire Safety
104087BT003Manual Handling
104090BT001Winning the Contract
104119BT001Building Blocks for e-Business
104120BT001e-Marketing
104121BT001Legalities of Online Business
104193BT001Harvard ManageMentor
104198BT001The Unorganised Manager: Organising Yourself
104198BT002The Unorganised Manager: Organising Others
104198BT003Can You Spare a Moment? Counselling Skills for Managers
104198BT004Straight Talking: The Art of Assertiveness
104198BT005The Dreaded Appraisal: Both Sides of the Appraisal Interview
104198BT006Demanding Customers: Customer Care Made PERFECT
104198BT007The Helping Hand: Coaching Skills for Managers
104198BT008Meetings, Bloody Meetings: Making Meetings More Productive
104198BT009I Wasn"t Prepared for That: Overcoming the Fear of Making Presentations
104198BT010Performance Matters: The Need for Constructive Criticism
104198BT011Telephone Behaviour: The Rules of Effective Communication
104198BT012Performance Matters: The Importance of Praise
104198BT013Project Management: Leading a Project Team
104198BT014Report Writing: The Art of Writing a Good Report
104198BT015The Balance Sheet Barrier: The Basics of Business Finance
104198BT016The Best of Motives: Informing and Involving
104198BT017Negotiating: Tying the Knot
104198BT018Team Spirit? How to Be an Effective Team Member
104198BT019I"d Like a Word With You: The Discipline Interview
104198BT020The Grapevine: Communicating in a World of Change
104198BT021You"ll Soon Get the Hang of It: The Techniques of One-to-One Training
104198BT022It"s Your Choice: Selection Skills
104198BT023An Inside Job: Meeting Internal Customer Needs
104198BT024On the Receiving End: Making Call Centres More Effective
104198BT025If Looks Could Kill: The Power of Behaviour
104198BT026More Bloody Meetings: The People Side of Meetings
104198BT027The Paper Chase: Cutting Back on Paperwork
104198BT028Who Sold You This, Then? Effective After-Sales Service
104198BT029No Complaints? Complaints and the Customer
104198BT030Sell It to Me: Essential Skills for All Salespeople
104198BT031Complaints and Quality Management: Quality through Customer Service
104198BT032Call to Order: Converting Telephone Enquiries into Sales